Service Agreement
Transportation Terms & Conditions
Thank you for choosing Ariston Coach Inc. Please review the following terms and conditions for your scheduled transportation service.
Waiting Time
Standard pickups include 10 minutes of complimentary waiting time.
Domestic airport arrivals include 60 minutes of complimentary waiting time.
International airport arrivals include 90 minutes of complimentary waiting time.
Airport arrival waiting time begins when the aircraft touches down. Additional waiting charges apply after the complimentary period expires.
Additional Charges
Additional charges may apply for:
Waiting time beyond the complimentary allowance.
Additional stops or changes to the originally scheduled route.
Pickups scheduled between 10:00 PM and 5:00 AM.
Holiday pickups and transportation services.
Pet Policy
Pets must be disclosed at the time of booking and approved in advance.
Pets must be properly secured in an appropriate carrier or restraint.
Customers are responsible for any cleaning costs or damage resulting from their pet.
Service animals are accommodated in accordance with applicable laws.
Changes & Cancellations
Any changes to your scheduled pickup time, location, destination, or itinerary must be communicated and approved in advance. Cancellation and change fees may apply according to the vehicle and booking type.
Payment & Rates
Your confirmed reservation includes the agreed-upon transportation rate and applicable fees. Additional charges may apply if services change or additional time is required. Gratuity is optional and at the customer's discretion.
Passenger Responsibility
Passengers are expected to treat the vehicle and chauffeur with respect. Excessive mess, damage, or behavior that compromises safety may result in additional charges or termination of service.
By confirming your reservation, you acknowledge and agree to these terms and conditions.
Thank you for choosing Ariston Coach Inc. We appreciate your business.